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July 30, 2010

How to Find the Right Mover

Mover

We're well into the move season now, and millions of Americans are preparing to move. Moving can be one of the most stressful events in a person's life, so taking some time to make sure you make the right decisions is important.

One of the biggest decisions a mover has to make is what moving company to go with. Ask your friends and family and you're sure to hear horror stories about terrible movers. Making the wrong choice here can transform your move from stressful to .

Here are some top tips to make sure you find the right mover:

  • Shop around – You wouldn't buy a car or television without getting a few different prices, right? Moving service is the same way. Get mover quotes from at least three companies to make sure you're not overpaying.
  • Get referrals – Ask your friends and family if they have any companies they'd recommend.
  • Ask for references – Remember, these people will be handling your most valuable possessions and spending time in both your old house and your new house. It's best to make sure someone has been happy with their service in the past. Also, check with the Better Business Bureau and any local licensing agencies to make sure the company doesn't have a history of poor service.
  • Check DOT numbers – In order to run an interstate moving business, the department of transportation has to certify the company publishes it's price list and participates in a dispute settlement program. If they have a valid number, you know you're protected; if they don't have a valid number, run away!
  • Verify how they charge – Are they charging you by weight and miles or volume? Volume estimates can be way off and you can end up overpaying.
  • Ask if they offer storage – If you think you might end up requiring temporary or long-term storage, ask if that service is available.
  • Ensure they are bonded and insured - Make sure everyone involved is fully bonded and insured to ensure you don't get stuck paying for other people's mistakes.
  • Ask about extra charges – Make sure you know exactly what you're in for when it comes to extras. Ask the mover if there are charges for stairs, packing supplies, disassembly and reassembly, etc.
  • Make sure you understand their liability – Sometimes mistakes happen and items get scratched, broken or lost. Make sure you understand exactly what the mover will and will not cover. A cheap mover might be tempting, but what's the point if you have to pay thousands of dollars to repair or replace items?

Ready to get started? Head over to our mover quotes page and enter the details of your move!

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