Frequently Asked Questions

How does this service work?

After entering your address, you will be presented with all of the providers in a service category (such as Television or Phone). If the category is not the service that you are looking for, you can navigate to other categories by using the tabs on the top navigation. Once you have selected a service category, click Details and Pricing next to the provider (such as AT&T or Comcast) you want to learn more about or compare providers by checking the box next to each of the packages or offers you want to consider (up to three at a time) and click the Continue button. After you have reviewed their offerings, click the Continue button that relates to the service provider whose services you would like to purchase. Finally, complete the order form with all the required information that the service provider needs to give you service. Click the Order button and your order will then be sent directly to the service provider. Later, check your My Orders page for the status of your orders.

Is this service free?

Our service is free to our users. Of course, you will still have to pay for the products or services that you purchase and any associated charges, such as installation fees and taxes, if applicable. Unless otherwise noted on the Best Price Guarantee page, all products and services offered on our system come with a Best Price Guarantee from the service provider.

What does "Best Price Guarantee" mean?

Our Best Price Guarantee means that you will receive the best price that each of our participating service providers offers (online or otherwise) for a product or service at your particular location. You may actually receive a better price for many products and services through this site than otherwise available because of the special discounts many of our service providers offer to our users. Click the Best Price Guarantee link at the bottom of any page for complete details.

Who is responsible for providing the services and products that I order?

All purchases through this site are directly between you and the service providers that you choose, just as if you used the telephone to contact them directly. We are enabling your connection with the service providers and are not providing any of the services, nor are we responsible for any action or failure on the part of any service provider. Any questions or comments relating to the quality of the service you receive from a service provider should go directly to that service provider.

May I use different payment methods for different services?

The payment options available to you are set by the service providers. Often you have the option of p