Tips & News > Phone Services > Avoiding Phone Hacking & Unauthorized Phone Bill Charges

Avoiding Phone Hacking & Unauthorized Phone Bill Charges

Tips to avoiding phone hacking from Verizon.

In response to reports about telephone equipment hacking throughout the industry, Verizon issued an advisory in an effort to prevent customers from becoming victims of phone hackers. Verizon cautioned residential phone customers to change their answering machine default passwords and urged its business phone customers who use internal switching equipment commonly known as PBXs to take steps to secure their systems against unauthorized remote use by phone hackers.

Frequently changing voice-mail passwords, never using a factory-set password on an answering machine and monitoring remote access on business telephone equipment can help businesses and consumers protect themselves from persons who try to hack into their systems and run up large fraudulent bills.

To read more of Verizon's suggestions, you can read this Verizon press release.