Time Warner Announces Changes in Los Angeles

Two months after the integration of Southern California's Adelphia and Comcast operations, Time Warner Cable announced a series of product and customer service improvements to its acquired systems. Starting next month, Time Warner Cable Los Angeles Region will roll out a regionwide standardized digital channel line-up, new genre-based programming blocks, additional high-definition channels and ethnic-language networks, 100 percent digital picture and sound, the launch of new High-Speed Online packages, the start of e-mail domain name changes, and the beginning of Digital Phone launches.

To assist customers during this major transition, Time Warner Cable has launched a comprehensive customer communication campaign consisting of television, radio, outdoor and print advertising. Customers also will receive direct mail, bill inserts and e-mail messages to ensure each customer is aware of the myriad changes.

"Today's announcement is a first step in Time Warner Cable's commitment to offer consumers the best in cable products and services," said Roger Keating, Executive Vice President, Time Warner Cable. "We know from customer feedback and proven successes in other parts of the county that customers want more quality programming that's value driven and rich with choice. These enhancements are designed to address these customer needs."

To see if service is available in your area, visit the Time Warner Cable information page.