An unscientific survey conducted by CableWorld should perhaps serve as a wake-up call to cable providers who don't believe Verizon's FiOS TV service is a threat. In the article A Wake-up Call from Verizon, author Catherine Applefeld Olson finds out that at least among those FiOS customer she spoke to, all the good news about FiOS TV is not just hype.
Specifically, customers loved easy-to-use program guide, DVR and, of course, the price. Olson suggests that cable providers should take note of these rave reviews. Cable providers are beginning to make some changes to their service in response to the threat from Verizon and AT&T, as can be seen be my post from yesterday: Cable providers discuss IPTV.
