AT&T has put together a group of engineers and technicians whose sole focus will be to better the experience of online gamers who use AT&T services. They will be charged with investigating new technologies to improve online gaming as well as helping with customer service inquiries involving online gaming. AT&T will provide 24/7 customer service to AT&T online gaming customers, which include Sony Online Entertainment LLC, and SOE's multiplayer online games, including "EverQuest," "Star Wars Galaxies" and "PlanetSide."
"Our online gaming clients have a critical demand for not only the bandwidth and network capacity on demand but also the special operations center for gaming customers," said Chris Costello, director of hosting and utility computing at AT&T. "This group has a multilayered level of networking expertise and offers exceptional managed services and monitoring."
You can read this AT&T press release to find out more about AT&T's online gaming support.
