The Better Business Bureau recently awarded Knology the Torch Award for Marketplace Ethics in the category of more than 100 employees. The first annual Torch Awards were held at the Augusta Towers in Augusta on September 7.
The coveted award for marketplace ethics attracts over a thousand entries for businesses of all sizes throughout North America. This year, the competition included Knology, Comcast, LazyBoy and Electrolux in the Augusta area. The award is presented to companies in recognition of their outstanding commitment to exceptional standards in relationships with their customers, employees, suppliers, competitors, shareholders and surrounding communities.
"We are incredibly proud to receive this award," said Mike Adams, Knology General Manager. "It goes to show how much of an impact our value system, and the ethics it instills in each and every one of us, has on the way we do business. It also speaks to the strong partnerships we have made with organizations in our community. From MCG Children's Hospital to the Make Kids Count Campaign, Knology understands how important it is to sponsor local programs."
Knology attributes this recognition in part to its dedication to customer service and support. In the Augusta Division, Knology has nearly 400 employees that concentrate their efforts on customer care. The Value System also plays a major role in the way that Knology does business. With points that target honesty, respect, teamwork and responsiveness, each employee in the Augusta Division is encouraged to live and work by these values. As a constant reminder, Augusta employees open and close every meeting and conference call with a discussion of values.
Winners of the local competitions will move on for consideration in the International Torch Award. For more information, please visit www.bbb.com.
