Bright House Networks announced this week that it has introduced two new features to its digital phone service. Digital phone customers will now be able to add a second phone line to their service. The company is also adding Spanish prompts to the digital phone voice mail service.
"These two new features offer many benefits for customers," said John Rigsby, president of Bright House Networks Florida Group. "With two digital phone lines, customers can talk on one line while the other is tied up by another family member or by a fax machine. And customers who prefer to communicate in Spanish may now access their voice mail in their preferred language."
Bright House says that since its launch in 2004, digital phone service has enjoyed tremendous popularity. In less than three years, more than 300,000 customers have switched to the company's digital phone service, and the service has gained national recognition. I posted about their success back in July when they were recognized in a J.D. Power and Associates study as having the highest-rated customer service for telephone service providers in the Southeast region.
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