Customer Service Rep

Are you looking for an opportunity to really make a difference?  WhiteFence, one of the fastest growing companies in Houston, currently has an exciting opportunity for a motivated, business-focused, service-minded individual to join our fast-paced company as a Customer Service Representative. In this role you will be responsible for inbound phone calls and handles all issues/inquires in a prompt, service-oriented manner.

 

Responsibilities

 

·         Handle Heavy Inbound Phone Calls

·         Handle client issues by passing information to the proper departments and supervisors and making follow up calls to client.

·         Report call details in Call Log

·         Respond to email inquires

·         Follow up with service providers to see if orders were entered correctly

·         Enter Orders

·         Process Change of Address forms

 

Requirements

 

·         High School diploma

·         Call Center experience, taking 200+ inbound phone calls

·         Friendly and professional demeanor

 

We offer a casual work environment and very competitive benefits. Salary range is commensurate with experience. This is an excellent opportunity for a motivated team player who consistently seeks personal challenges and professional rewards.