We are presently seeking an Outbound Customer Service Representative. The Outbound representative will solicit orders for products and services, collect, manage and maintain call data, and conduct follow-up calls. In this role the agent will contact individuals to help push orders through the sales process.
Responsibilities
· Contact individuals by phone to help push orders through to completion
· Deliver prepared sales scripts to persuade potential customers to purchase products and services
· Accurately enter and maintain records of telephone interactions
Requirements
· High School diploma
· 1+ years of outbound customer experience
· Knowledge of Sales/Customer Service principles and methods
· Ability to understand the customer’s needs and educate the customer about our
products
· Excellent communication skills – written and verbal
· Strong multi-tasking and problem solving skills
· Excellent PC skills
· Ability to work independently
· Detail oriented, reliable and resourceful
· Punctual, regular and consistent attendance
We offer a casual work environment and very competitive benefits. Salary range is commensurate with experience. This is an excellent opportunity for a motivated team player who consistently seeks personal challenges and professional rewards.
Company Background
WhiteFence is the nationwide leader in online service transactions for essential home services including electricity, natural gas, phone, cable TV, Internet and more. We provide a unique service that enables consumers to compare available service provider offerings at their home address, and immediately complete all of their transactions through one easy-to-use online platform. WhiteFence reaches millions of moving households with timely move and home-related services through company-owned Web sites and through exclusive relationships with hundreds of channel partners, such as multi-family property owners, real estate companies, relocation services, Web portals, home builders and other organizations.
In 2008, WhiteFence was named one of the Top 100 Fastest Growing Companies by the Houston Business Journal.
