Cable TV Provider Comparisons

Comcast

Year Founded: 1963

Customer Service:

  • FAQs
  • Comcast Community forums
  • Ask Comcast, instant online support 24/7
  • Telephone support available 24/7
  • E-mail support, responses available within 24 hours

Most Popular Package:

Package Name Package Features Pricing
Digital Preferred
  • Over 100 Digital Channels
  • Thousands of On Demand Movies and Shows

Starting at

$39.99

Time Warner Cable

Year Founded:1949

Customer Service:

  • FAQs and hookup diagrams
  • Live Chat support available 24/7
  • Telephone support available 24/7
  • E-mail support, responses available within two business days
  • Web site available in English and Spanish

Most Popular Package:

Package Name Package Features Pricing
Digital TV Plus with 3 Months of Free HD Service
  • Up to 200 channels
  • 3 FREE months of HD service
  • 3 FREE months of set-top box rental

Starting at

$49.95

Cox

Year Founded: 1920

Customer Service:

  • Articles related to troubleshooting, equipment setup, DVR recording, etc.
  • Live Chat support available in English and Spanish
  • Telephone support
  • E-mail support, responses available within 24 hours, except holidays

Most Popular Package:

Package Name Package Features Pricing
Advanced TV Preferred
  • Good for our most popular TV package
  • Up to 190 channels
  • Choice of 1 TV PAK + Bonus TV PAK
  • 45 music channels
  • 3 month promotional term
  • *Prices & specials may vary by service area.

Starting at

$49.99

Consolidated Communications

Year Founded: 1894

Customer Service:

  • 24/7 technical support via telephone
  • Customer service available via e-mail and telephone

Most Popular Package:

Package Name Package Features Pricing
Expanded Digital Package
  • 158+ digital channels
  • Movies on demand
  • First receiver included

Starting at

$52.95

Bright House Networks

Year Founded: 1993

Customer Service:

  • FAQs
  • Live Chat support during specified hours
  • Telephone support during specified hours
  • E-mail support

Most Popular Package:

Package Name Package Features Pricing
Digital Cable
  • 250+ Channels
  • 1 Digital Smart Box

Starting at

$39.99

Charter Communications

Year Founded: 1993

Customer Service:

  • FAQs, guides, equipment information, troubleshooting information and diagrams
  • Live Chat support
  • Telephone support

Most Popular Package:

Package Name Package Features Pricing
Digital TV with HD
  • Over 100 Channels
  • 8000+ Shows On Demand, 1000+ in HD
  • Top Rated Networks in HD

Starting at

$54.99

Grande Communications

Year Founded:

1999

Customer Service:

  • FAQs, how-to information, user guides, equipment information
  • Telephone support (technical) available 24/7
  • Customer services via telephone, limited hours
  • Twitter updates
  • Facebook updates

Most Popular Package:

Package Name Package Features Pricing
Super Digital
  • Over 300 Channels
  • Digital Programming plus Expanded Basic Cable

Starting at

$69.00

RCN

Year Founded: 1996

Customer Service:

  • Information related to converter boxes, using TiVo and Video ON DEMAND
  • E-mail support
  • Telephone support
  • Twitter updates
  • Facebook updates

Most Popular Package:

Package Name Package Features Pricing
Signature Digital Cable
  • Up to 300 digital channels
  • 100+ HD channels available

Starting at

$45.00

Buckeye Cable System

Year Founded: 1965

Customer Service:

  • Information related to converter boxes, using TiVo and Video ON DEMAND
  • E-mail support
  • Telephone support available 24/7
  • Live Chat support

Most Popular Package:

Package Name Package Features Pricing
Digital Basic and High Definition
  • 170 channels
  • High definition receiver and remote
  • Digital Basic Pak
  • High Definition Basic Pak
  • 47 music choice channels

Starting at

$64.94

Suddenlink

Year Founded: 1965

Customer Service:

  • FAQs
  • E-mail support
  • Telephone support
  • Live Chat support

Most Popular Package:

Package Name Package Features Pricing
Suddenlink TV
  • Up to 120 channels available.
  • Premium channels available.

Starting at

$50.00

Knology

Year Founded: 1896

Customer Service:

  • FAQs and user guides
  • E-mail support
  • Telephone support

Most Popular Package:

Package Name Package Features Pricing
Digital Preferred
  • Up to 188 Channels
  • 1 Digital Receiver
  • Up to 47 Digital Music Channels

Starting at

$55.95

Everest

Most Popular Package:

Package Name Package Features Pricing
Premium Digital Package
  • Digital cable lineup
  • Includes 1 digital receiver
  • Choice of 1 premium channel

Starting at

$58.29

Insight

Year Founded: 1985

Customer Service:

  • FAQs
  • E-mail support, responses available within two business days
  • Telephone support, limited hours

Most Popular Package:

Package Name Package Features Pricing
Digital TV
  • Insight Digital 4.0 TV Service
  • Get Over 3,000 Programs a Month with OnDemand
  • Cable on All Additional TV Outlets is Free

Starting at

$45.00

TVMAX

Year Founded: 1993

Customer Service:

  • Telephone support available 24/7, in English and Spanish

Most Popular Package:

Package Name Package Features Pricing
XDtv Digital Value
  • Digital Service with over 115 Channels
  • 1 Digital Receiver

Starting at

$30.00

Optimum

Year Founded: 1973

Customer Service:

  • Tutorials and user guides
  • Live Chat support
  • E-mail support
  • Telephone support available 24/7
  • Web site available in English and Spanish

Most Popular Package:

Package Name Package Features Pricing
iO TV®
  • Over 235 all digital channels
  • 60+ HD channels for FREE
  • Great On Demand programming
  • Exclusive local news and weather

Starting at

$44.95

U-verse Provider Comparisons

AT&T

Year Founded: 1876

Customer Service:

  • Twitter updates
  • Facebook updates
  • Peer-to-peer forums
  • Direct customer service via telephone and e-mail
  • Customer service and Web sites are available in a variety of languages

Most Popular Package:

Package Name Package Features Pricing
AT&T U-verse U200
  • Standard Package
  • Up to 270 Channels
  • Sports, Entertainment & More

Starting at

$44.00

FiOS Provider Comparisons

Verizon

Year Founded: 2000

  • FAQs
  • Verizon Community forums
  • Live Chat support
  • Telephone support available 24/7
  • E-mail support, responses available within one business day
  • Web site is available in English and Spanish

Most Popular Package:

Package Name Package Features Pricing
FiOS TV Prime HD
  • 195+ channels including 50+ in HD
  • Extensive On Demand library
  • Music Choice channels
  • Radio channels
  • Save $240 when you add FiOS 15/5 Mbps Internet to your TV order (where available)

Starting at

$64.99