How to Compare DSL Internet Providers

by Bridgette Redman, Demand Media

Each DSL Internet provider has its advantages and disadvantages. Whether you are getting DSL for the first time or planning to change providers, there are some standard things you can compare to try to find the best service for your needs. Focus on the areas of speed, cost, security packages and contract requirements. How much research you will do will depend greatly on how many providers are in your area.

Step 1

Make a list of what your Internet needs are. List the type of activities you plan to do with your Internet connection. Different uses demand different download speeds.

Step 2

List features that DSL Internet providers in your area offer. These can include download speed, security suites, email accounts, web space, modem equipment, 24/7 live customer service support, discounted service and bundles with phone and television services. You may also wish to include such factors as the provider's reputation, history and reliability.

Step 3

Rank the importance of each trait to you with five being the most important, four being important, three being neutral, two being not particularly important and one being not at all important or not desired at all.

Step 4

Make a list of the DSL Internet service providers in your area. Most DSL providers will ask you to enter an address or a phone number on their website. Once you do so, the site will tell you whether the provider offers service to your number. Discard the ones that don't offer service in your area.

Step 5

Research each provider and determine what the download speeds are, the cost of each package or bundle, whether a contract is required and how long the contract extends, what type of software is provided, what equipment is included and whether Web space and email are provided.

Step 6

Rank each factor and compare it with the list you made before you began your research. Determine which DSL provider most closely matches with what you want and need.

Tips & Warnings

  • When you've narrowed the list down to two or three, call each provider and ask questions about the service. Take note of how long it takes to get to a live person.

Find Internet Service Provider deals in your area:

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References

  • DSL Experts: DSL FAQs
  • Broadband DSL Reports: Broadband FAQ

Resources

  • High Speed Internet Providers: Compare DSL Providers in Your Area

About the Author

As a professional writer since 1985, Bridgette Redman's career has included journalism, educational writing, book authoring and training. She's worked for daily newspapers, an educational publisher, websites, nonprofit associations and individuals. She is the author of two blogs, reviews live theater and has a weekly column in the "Lansing State Journal." She has a Bachelor of Arts in journalism from Michigan State University.

Photo Credits

  • Chad Baker/Photodisc/Getty Images