Satellite TV Provider Comparisons
DIRECTV
About: Founded in 1990, DIRECTV launched its first services in 1994. Today, more than 18 million subscribers from around the world have access to over 265 channels featuring 100% digital picture and sound, as well as exclusive programming and a comprehensive collection of sports programming, such as NFL SUNDAY TICKET™ and MLB EXTRA INNINGS®. The company provides satellite TV services to homes, airports, hotels, restaurants, hospitals, office buildings, airplanes, automobiles and portable electronic devices.
Customer Service:
- Online Answer Center available 24/7
- E-mail contact forms available in English and Spanish
- General support available 8 a.m. - 1 a.m. EST, 7 days a week
- Technical support available 24 hours a day, 7 days a week
- Online Technical Support Forum
- Twitter updates
Most popular package:
| DIRECTV Package Name | DIRECTV Package Features | Pricing |
|---|---|---|
| The XTRA™ Package |
|
Starting at $39.99 |
DISH Network
About: DISH Network L.L.C., a subsidiary of DISH Network Corporation, was founded in 1996 and provides more than 14.1 million satellite TV customers with high-quality programming and technology at the lowest all-digital price nationwide. The company's services feature hundreds of video and audio channels, comprehensive HD programming and international channels, as well as interactive TV applications, DISH Network throughout the U.S. and Mexico.
Customer Service:
- Troubleshooting, manuals and FAQs available online 24/7
- E-mail contact forms
- Live Chat feature available in English and, on a limited basis, in Spanish
- Telephone customer support
- Customer support videos
- AskDISH functions as "quick support" reference library
Most popular package:
| DISH Network Package Name | DISH Network Package Features | Pricing |
|---|---|---|
| America's Top 200 |
|
Starting at $39.99 |
