Moving is stressful enough without having to worry about being taken advantage of by a disreputable moving company. The typical moving scam begins when you are offered a much lower estimate than what a legitimate moving company would quote for the same move. But when they arrive at your new home, scammers refuse to unload your belongings unless you pay them a much higher price than you were originally quoted, usually demanding to be paid in cash.
Here are a few of the dead giveaways the American Moving and Storage Association suggests you look for to avoid being scammed:
Beware of prices based on anything but the shipment's weight
Legal interstate moving estimates are based on the weight of your shipment, but scam movers often base charges on the cubic feet your goods take up in the truck, and then adjust them to their advantage. Under law, shipment weight must be determined on a scale certified by a state agency.
Never rely on a price estimate made over the phone or online
Federal rules require a legitimate interstate mover provide a written estimate. While some legitimate movers may offer a survey over the phone, it is a good idea to request that they send a trained, experienced estimator to your home for a more accurate estimate, if possible.
Watch out for required deposits
A legitimate mover generally doesn't require a deposit before moving you except in extraordinary circumstances; however, scam movers frequently require significant deposits even for the simplest moves. If a mover requires you pay a significant deposit before your move to "hold your dates" or to insure "prompt service," you may want to use another mover.
If the price seems too good to be true, it probably is
While honest movers are competitive and their prices differ, they will be within a reasonable range. If a mover comes in with an estimate way below all the others, that should send up a red flag that you should probably avoid them.
Check out Moving 101: How to Choose a Mover for tips on how to find the best professional mover. You can also read more about how to avoid moving scams in the American Moving and Storage Association article Smart Moving: How to Take the Stress Out of Moving.