As temperatures in Illinois continue to climb, ComEd is reminding customers to apply for help with summer electric bills through ComEd's $64 million Rate Relief and Assistance Initiative. ComEd says it has already granted more than $15.4 million in bill credits to about 350,000 customers, and nearly $30 million remains available to eligible customers this year.
The company says rate relief grants, credits and other programs are available now to customers most in need. For most programs, customers with incomes up to 200 percent of the poverty level, or $40,000 for a family of four, qualify. In addition, a residential special hardship fund is open to families with incomes up to 400 percent of the poverty level, or $80,000 for a family of four. Enrollment is now open, and ComEd is encouraging all customers who think that they may be eligible to apply.
ComEd also is increasing its work crews in the field today to monitor the system and respond quickly to any problems. ComEd says it cannot promise there will never be outages, but is committed to reducing their number and duration by responding quickly to any service interruptions that may occur. If customers experience an outage or have any questions about their ComEd service, they are urged to call 1-800-EDISON-1 (1-800-334-7661).
ComEd is also offering energy saving tips to help customers reduce their energy use and lower their bills:
- While at home, keep the thermostat at a constant, comfortable level (a suggested 75 to 78 degrees). Lowering the thermostat below the desired temperature will not cool the home faster.
- Run appliances such as ovens, washing machines, dryers and dishwashers in the early morning or evening hours when it's cooler.
- Keep shades, blinds and curtains closed. About 40 percent of unwanted heat comes through windows. Blinds and curtains act as a layer of insulation that helps keep the home cool.
- Keep doors to the outside, garage or attic firmly closed to keep cool air in and hot air out.
- Use fans to evenly distribute cool air and reduce air conditioners "on" time.
- Place window air conditioning units on the north or shady side of the home to avoid overworking the unit in the hot daytime sun.
For more energy-saving ideas, or for more details on ComEd's Rate Relief and Assistance Initiative, visit www.ComEdCARE.com, or call 888-806-CARE (2273).
