The Best VoIP Internet Providers

by Christine Margiotta, Demand Media

Phone service via the Internet can help you access great home phone service for less than the cost of a landline.

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Voice-over Internet protocol, or VoIP, continues to gain traction as a viable, budget-friendly way to keep a home phone without busting your budget. Since VoIP utilizes an existing Internet connection, you can kill two birds with one stone by accessing home phone service through your existing Internet bandwidth. But you want to make sure that service is both reliable and affordable for your budget. When shopping around for an VoIP Internet provider, be sure to compare services thoroughly.

Contracts

The best VoIP Internet providers do not lock you into long-term contracts. So many variables can change in the home at a moment's notice: You might decide to switch Internet providers, you might have to move, you might want to get rid of your home phone altogether. Because life is unpredictable, you need to have the predictability of not having to wiggle out of a long-term agreement with a VoIP Internet service provider.

Phone Numbers

Judge a VoIP Internet provider based on whether or not they allow you to keep your current phone number. Companies such as Verizon, Vonage and AT&T; allow you to transfer an existing home phone number to their VoIP services. Obviously, this is a great perk: No need to let all of your contacts know you have a new number. This alone could be a deal-breaker for other services that may force you to switch to a new home phone number.

Hardware

Find out if your VoIP Internet service provider offers multiple hardware options, and whether or not they will come and install the hardware for you. For example: you might need an adapter to hook up your phone connection to the Internet if you're coming from a traditional landline. Having options on the hardware, and finding out if the company will charge for its installation services, could potentially spell savings -- or deal-breaking extra fees.

Emergency Services

If your Internet connection goes down, this means you may not have access to 911 or other emergency services through your VoIP phone line. While some services allow access by other means, this can be a serious bone of contention for potential customers who are used to reliable 911 service via their landline. However, if you also have a cell phone, the lack of 911 access in the event of an Internet outage may not be as big of an issue for you.

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References

  • Which VoIP
  • VoipReview.org: Residential VoIP
  • PCWorld: Shopping For The Best VoIP Service

About the Author

Christine Margiotta began writing in 2003. Her work has been featured on various websites. In 2004 her journalism won a New York State Associated Press Award and an Award of Excellence from the New York Newspaper Publishers Association. Margiotta received a Master of Arts in journalism from Syracuse University.

Photo Credits

  • Creatas/Creatas/Getty Images