Comcast Triple Play Vs. Verizon FiOS

At the time of publication, Comcast Triple Play costs $99.99 per month for the first 12 months of a two-year contract; after that, it jumps to $119.99 per month. Verizon FiOS starts out at $84.99 for the first 12 months but then jumps to $134.99.

On the cable television end of the service spectrum, both offer high-definition programming and regular digital programming, as well as access to on-demand movies and television shows. Both allow you to add digital video recording service to your package. Comcast offers more variety in its on-demand and HD programming. Both offer unlimited local and long-distance calling on their land lines. When it comes to Internet speed, at the time of publication, FiOS is a bit faster, with plans ranging from 15 Mbps to 40 Mbps. Comcast's XFINITY Internet service tops out at 15 Mbps. Comcast does include the Norton Security Suite with its packages, while Verizon does not.

According to its terms of service, Comcast discloses user names and addresses to "charities, marketing organizations or other businesses for cable or non-cable 'mailing lists.'" You may request that Comcast not do this with your information by calling 1-800-COMCAST. According to Verizon's privacy policy, user information is only shared as what the company describes as a "legitimate business activity" or as required by law, and, at the time of publication, Verizon offers users a chance to limit even the sharing of private information at the time of signup.

Comcast and Verizon both offer similar contact options for customer service. According to their company websites, both offer round-the-clock telephone and online chat customer support. You can also e-mail or even mail in customer service inquiries to both companies.