FAQ on Verizon Home Phone Service

Verizon's Standard Calling plans offer no-frills home phone service at an affordable price and will work over your home's existing telephone lines. Two plans available are available, the Verizon Freedom Value plan and the Verizon Freedom Essentials plan. The Essentials plan differs from the Value plan in that it also includes voicemail, caller ID, call forwarding, call waiting and three-way calling. No matter which plan you choose, they both include unlimited local and regional calling, as well as unlimited long distance calls anywhere within the U.S., Canada and Puerto Rico. As of the time of publication, the Freedom Value plan costs $47.99 per month and the Freedom Essentials plan costs $49.99 per month. Both plans are set at a fixed monthly rate.

Digital Voice is part of Verizon's growing FiOS network. FiOS, which stands for fiber-optic service, provides a higher quality signal and better reliability than standard phone lines. In addition to digital home phone service, Verizon's FiOS network can deliver high-speed Internet and high-definition television signals to your home, and all three services are available in a bundle package for $84.99 per month. If you are not interested in a bundle, the digital voice service is available individually. Two types of plans are available: an unlimited minutes plan and a by-the-minute plan. As of the time of publication, the unlimited minutes Digital Voice plan is $44.95 per month, while the by-the-minute plan is $14.99 per month and 5 cents per minute used.

In addition to all of the features found in the standard phone plans, Digital Voice allows you to receive your voicemail messages through your email address and gives you the ability to assign three phone numbers with separate rings to your home phone. Also included is an online account manager tool that lets you check your voicemail, access call logs and modify account features.

As of the time of publication, Verizon Communications offers its standard landline home phone service in Arizona, California, Connecticut, Delaware, Florida, Idaho, Illinois, Indiana, Maine Maryland, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Washington, West Virginia and Wisconsin.

As of the time of publication, Verizon Communications offers its FiOS Digital Voice home phone service in California, Connecticut, Delaware, Florida, Indiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia and Washington. Verizon plans to expand the availability of this service to the other 12 states in which it offers landline telephone service.