Which Phone Company Has the Most Customers?

by Samantha Kemp, Demand Media

Learn which phone company has the most customers today.

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Having a variety of phone service providers is preferable for consumers so that companies must offer competitive rates and innovations to entice customers. Many phone companies have merged in recent years, leaving only a few key competitors and a looming threat of monopolization. However, no one company has the market advantage over landline, wireless service and Voice Over Internet Protocol service.

Landline

AT&T; is the nation's largest provider of local and long distance landline service. AT&T; grew significantly in 2006 when it acquired BellSouth, formerly Southwestern Bell Corporation. Although AT&T; has the most landline services, it has publicly declared its desire to move away from landline services because of the increased expense of maintaining wired telephone services and the additional use of Voice Over Internet Protocol as competition.

Voice Over Internet Protocol

Voice Over Internet Protocol provide a unique service, allowing customers to make phone calls over their Internet connection. Subscription charges are usually less than other phone options and special equipment is usually not necessary to operate the service. Skype has the most customers for Voice Over Internet Protocol. Over 220 million people have downloaded Skype software to make phone calls. Vonage is the second most popular VoIP service provider with more than one million users.

Cell Phone

Verizon and AT&T; are in a constant battle as the largest wireless service provider. Currently Verizon is winning the battle with over 93 million subscribers over AT&T;'s over 92 million subscribers number. Verizon's 2008 acquisition of Alltel and its ability to sell the iPhone has helped Verizon maintain its position as the nation's largest wireless service provider.

Cell Phone Considerations

Although AT&T; is currently the second-ranked cell phone service provider in the country, a recent deal that the company made with T-Mobile may change that. In March 2011 AT&T; agreed to buy T-Mobile, the fourth largest cell phone company in the country. This acquisition is expected to increase AT&T;'s quantity of customers by 34 million customers. Regulators must approve the deal before the acquisition is complete and speculation exists as to whether the deal will be approved because it would allow AT&T; to have 39 percent of the market, raising questions about AT&T; becoming a monopoly.

References

  • "New York Times"; Verizon Agrees to Buy Alltel for $28.1 Billion; Andrew Ross Sorkin, et al.; June 2008
  • AT&T;: Company Information
  • "Bloomberg"; AT&T; Surges on $39 Billion Deal for T-Mobile, U.S. Wireless Market Lead; Greg Bensinger; March 2011
  • "Computer World"; Update: AT&T; Wireless Subscribers Hit 95.5M; Matt Hamblen; January 2011
  • "Tstsy": VoIP Phone Companies -- What Are the Most Popular Voice Over IP Companies?
  • "PC World"; AT&T; Tells FCC It's Time to Cut the Cord; Tony Bradley

About the Author

Samantha Kemp has been writing professionally since 2009. Her articles specialize in personal finance, weddings, family, education, travel and entertainment. Kemp holds her Bachelor of Arts in economics and business from Hendrix College, as well as a Master of Arts in teaching from the University of Arkansas.

Photo Credits

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