Cox Communications is a digital service provider that offers digital phone, high-speed Internet and digital cable television to to almost six million total customers. To utilize the high-speed Internet service, you must have a cable modem, which is provided by the company when you subscribe. The cable modem connects to a wall cable jack, as well as to your computer or router. When setting up your network it is important to correctly install the hardware, otherwise your Internet will not properly function.
Step 1
Ensure that neither the modem or router are plugged into an electrical outlet and your computer is turned off.
Step 2
Connect one end of the coaxial cable to the cable outlet and connect the other end to the coaxial outlet on the rear of the cable modem.
Step 3
Plug one end of the Ethernet cable into the Ethernet port on the rear of the modem. Plug the other end of the Ethernet cable into the "Internet" or "WAN" port on your router. If you are not using a router, plug the other end of the Ethernet cable into the Ethernet port on your computer.
Step 4
Plug one end of a second Ethernet cable into one of the four open Ethernet ports on the rear of your modem, then plug the other end into your computer's network adapter. Skip this step if setting up a Wi-Fi connection, or if you are not using a router.
Step 5
Plug the modem power cable into an electrical outlet, then wait approximately one minute for it to power up.
Step 6
Turn on the computer and allow it to completely boot.
Step 7
Insert the software disk that was included with your Cox modem into the CD drive of your computer. Allow the auto-run screen to load, then select the option to set-up a new Internet connection. Follow the on-screen prompts to complete the installation.
References
- Cox Communications: Connect a Cable Modem With an Ethernet Connection