Charter Benefits

by Oneil Williams, Demand Media

Charter has the fastest Internet service in the markets it serves.

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Subscribers to Charter Communications' services have access to a plethora of benefits. The provider not only has the fastest Internet service in its markets, but it has been ranked the best-performing Internet Service Provider on two separate occasions by Netflix, a movie subscription service. Rich DiGeronimo, Charter's senior vice president of product and strategy, says that the company is making enhancements to provide customers with the best entertainment and communications experience possible.

Community Involvement

Charter Communications believes in giving back to the communities it serves. The Operation School Supplies drive became a national initiative in 2003 and is designed to help families who struggle with purchasing school supplies at the start of the school year. Charter Media selected Hallmark Channel to serve as the exclusive sponsor the 2011 drive. Residents in participating communities can make donations at designated drop box locations.

Video

Charter's digital TV subscribers have access to hundreds of television channels, high-definition content and On Demand programming. Subscribers can record programs on a digital video recorder box for playback at a later time and watch high-definition content in Dolby Digital 5.1 Surround Sound. Customers may bundle television or video services with high-speed Internet access and digital phone at a fixed price and potential cost savings or purchase separately. Pricing varies according to plan and setup and installation fees may apply for new subscribers. Promotions may be available to save you money should you decide to order.

Internet

Charter provides high-speed cable Internet with plans that allow download speeds that may go as high as 60 Mbps, in some instances. Charter has designed plans to meet the needs of basic web surfers all the way up to heavy bandwidth users. Perks will vary by plan but may include PowerBoost for faster downloads, 10 email address each with 1 GB of storage, free access to live games on ESPN3.com and Charter's Security Suite to help keep you safe on the Internet. Extra tools for purchase include Cloud Drive, an automatic backup software that allows anytime, anywhere access to your files and Wi-Fi. Charter's customer support is available 24/7.

Digital Phone

Charter's digital phone service allows unlimited local and long distance calling throughout the United States, Canada and Puerto Rico. Voice mail is included along with call waiting, caller ID, anonymous call rejection and a host of other features. You never have to pay more than you expect on your home phone bill. The Phone Online Manager allows you to activate and manage your calling features from anywhere you have Internet access. If you forgot to forward your calls, use your smartphone to access the online phone manager. For international calling, you can subscribe to the Worldwide 250 Calling Plan and get 250 minutes to call any of 200 countries worldwide, or choose from the low per minute international calling rates provided.

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References

  • PR Newswire; Charter Ranked as Superior Provider of Online Experience; June 2011
  • Charter Communications: 2007 Annual Report
  • Charter Communications: About Charter
  • Charter Communications: Charter Reports First Quarter 2011 Financial and Operating Results; May 2011
  • Multichannel News: Cable Show 2011: Charter Taps Hallmark To Sponsor BTS Initiative; June 2011

About the Author

Oneil Williams started writing professionally in 1993. He wrote for "The Sunday Gleaner" and the "Jamaica Observer," two newspaper publications in Jamaica, and immigrated to the United States in 1995. Williams holds a Bachelor of Arts and a Master of Arts in communication from the University of Central Florida.

Photo Credits

  • Creatas/Creatas/Getty Images