FiOS offers high definition TV, high-speed Internet and unlimited residential calling.
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Verizon FiOS is an alternative to your cable service. FiOS sends data over fiber optic cables to provide crisp digital television pictures and high speed Internet connections. FiOS TV can be bundled together with Internet and phone service in what Verizon markets as the Triple Play package. Verizon sometimes offers discounted introductory rates for its FiOS services and makes switching from cable to FiOS an easy transition.
Step 1
Contact Verizon's sales department at 1-800-Verizon (1-800-837-4966). Follow the prompts to reach a customer service representative. Tell the representative that you want to switch from your current cable service to FiOS.
Step 2
Schedule an appointment for installation of services. A technician will come to your home and set up your television, high-speed Internet and residential phone.
Step 3
Contact your cable provider to inform the provider that you want to cancel your service. Call the customer service phone number and follow the prompts to reach a billing representative.
Step 4
Return any equipment to your old cable service. This may include a cable box, a DVR, remote controls and a modem. You are technically renting this equipment so if you don't return it, you may be billed for it. Visit a local service center and surrender the equipment to the staff. Provide your account information so the return can be credited to you.
Tips & Warnings
- It's best to cancel your cable service after FiOS is installed so you will not lose any service downtime.
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Photo Credits
- IT Stock Free/Polka Dot/Getty Images
