DVR, or digital video recording, is a popular addition to any residential cable service packages. DVR allows you to record programs that you would otherwise miss because you are out of the house or because you watching another channel. If you subscribe to Comcast digital cable service and want to know if you can use DVR to record a program, you can determine so in a few simple steps.
DVR Availability
The first step in determining if you can use DVR on your Comcast service is to contact Comcast and see if the company offers DVR in your area and as part of your service plan. It is highly unlikely that DVR will not be available in any area where Comcast offers service, but this step is important because you may already be unknowingly subscribed to DVR service and therefore can save money by avoiding duplicate services.
DVR Service
If the Comcast representative informs you the company offers DVR service in your area and that you do not already subscribe to it, you can add the service to your cable package. Typically, you can do this over the phone; a Comcast representative will send a signal to your cable box to "unlock" or enable the DVR software and hardware in order to allow you to begin recording.
Box Compatibility
Since the cable boxes themselves have DVR software and hardware built in, you will also need to ensure that you have a DVR-capable cable box. If not, you will not be able to use your DVR service until Comcast upgrades your current cable box to one that is capable of using DVR service.
Testing
After completing these steps, test your DVR service to make sure it is working properly. Press the "Record" button on your DVR remote and see the box records the program that you are currently watching. Next, call up the recording from your DVR queue and see if it plays back without error. If it does, you are free to use the DVR to record as many programs as your DVR box will allow.
Resources
- Comcast Support; DVR Service